BY CLICKING THE "SUBMIT" BUTTON DISPLAYED AS PART OF THE ORDERING PROCESS, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS (THE "AGREEMENT") GOVERNING YOUR USE OF PURIDIOM'S ("PURIDIOM") ONLINE SERVICE: PURIDIOM XPRESS, PURIDIOMX, PURIDIOM, INCLUDING OFFLINE COMPONENTS (COLLECTIVELY, THE "SERVICE"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT CLICK THE "SUBMIT" BUTTON AND MAY NOT USE THE SERVICE. IMPORTANT: READ CAREFULLY As part of the Service, Puridiom Xpress will provide you with use of the Service, including a browser interface and data encryption, transmission, access and storage. Your registration for, or use of, the Service shall be deemed to be your acceptance to abide by this Agreement including any materials available on Puridiom Xpress website incorporated by reference herein, including but not limited to Puridiom Xpress's privacy and security policies. For reference, a Definitions section is included at the end of this Agreement. 1. Privacy Policy Disclosure Puridiom Xpress's privacy policy may be viewed at www.puridiomx.com/xpress/privacy.htm. Puridiom Xpress reserves the right to modify its privacy policy in its reasonable discretion from time to time. 2. License Grant & Restrictions Puridiom Xpress hereby grants you a non-exclusive, non-transferable, worldwide right to use the Service, solely for your own internal business purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by Puridiom Xpress and its licensors. You may not access the Service if you are a direct competitor of Puridiom Xpress, except with Puridiom Xpress's prior written consent. In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Content in any way, with the exception of components specifically licensed for resale; (ii) modify or make derivative works based upon the Service or the Content; (iii) create Internet "links" to the Service or "frame" or "mirror" any Content on any other server or wireless or Internet-based device, with the exception of extensions developed with the published Puridiom Xpress API, subject to its terms and conditions; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features, functions or graphics of the Service. User licenses cannot be shared or used by more than one individual User but may be reassigned from time to time to new Users who are replacing former Users who have terminated employment or otherwise changed job status or function and no longer use the Service. You may use the Service only for your internal business purposes and shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortuous material, including material harmful to children or in violation of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (v) attempt to gain unauthorized access to the Service or its related systems or networks. 3. Your Responsibilities You are responsible for all activity occurring under your User accounts and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data. You shall: (i) notify Puridiom Xpress immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to Puridiom Xpress immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is known or suspected by you or your Users; and (iii) not impersonate another Puridiom Xpress user or provide false identity information to gain access to or use the Service. You may not disclose Puridiom Xpress Confidential or Proprietary information, should you have access to it, to any unrelated third party without the express written permission of Puridiom Xpress. This provision of confidentiality shall survive the termination or expiration of this Agreement for any reason and shall remain in effect after any such termination or expiration. 4. Account Information and Data Puridiom Xpress does not own any data, information or material that you submit to the Service in the course of using the Service ("Customer Data"). You, not Puridiom Xpress, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data, and Puridiom Xpress shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data. In the event this Agreement is terminated (other than by reason of your breach), Puridiom Xpress will make available to you, for a fee, a file of the Customer Data within 30 days of termination if you so request at the time of termination. A Customer Data file must be requested by way of email to support@puridiomx.com. Puridiom Xpress reserves the right to withhold, remove and/or discard Customer Data without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use Customer Data immediately ceases, and Puridiom Xpress shall have no obligation to maintain or forward any Customer Data. 5. Intellectual Property Ownership Puridiom Xpress alone (and its licensors, where applicable) shall own all right, title and interest, including all related Intellectual Property Rights, in and to Puridiom Xpress Technology, the Content and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Service, Puridiom Xpress Technology or the Intellectual Property Rights owned by Puridiom Inc. The Puridiom Xpress name and Puridiom Xpress logo are registered trademarks of Puridiom Inc. The product names associated with the Service are trademarks of Puridiom Inc., and no right or license is granted to use them without written permission. 6. Charges and Payment of Fees You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. The initial charges will be pro-rated, based on the day of the month that your order is submitted to Puridiom Xpress. Full payments will then be made on the 1st of every month, unless otherwise mutually agreed upon in writing. You must provide Puridiom Xpress with valid credit card information as a condition to signing up for the Service. You may choose to Add-on Optional features ("ADD-ON OPTIONS") through the Admin/Setup interface. Add-On Options will be subject to the following: (i) Add-on Options will be coterminous with the preexisting subscription level; (ii) the fee for the Add-On Options will be the then current, generally applicable fee; and (iii) Add-On Options added in the middle of a billing month will be charged in full for that billing month. Puridiom Xpress reserves the right to modify its fees and charges and to introduce new charges at any time, of which adequate notice will be provided. All pricing terms are confidential, and you agree not to disclose them to any third party. 7. Billing and Renewal Puridiom Xpress will automatically renew and bill your credit card monthly or as otherwise mutually agreed upon. The renewal charge will be equal to the then-current monthly rate in effect during the prior term, unless Puridiom Xpress has given you prior notice of a fee increase, which shall be effective upon renewal and thereafter. Fees for other services will be charged on an as-quoted basis. Puridiom Xpress's fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes based solely on Puridiom Xpress's income. You agree to provide Puridiom Xpress with complete and accurate billing and contact information. This information includes your legal company name, street address, e-mail address, and name and telephone number of an authorized billing contact and System Administrator. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Puridiom Xpress reserves the right to terminate your access to the Service in addition to any other legal remedies. Unless Puridiom Xpress in its discretion determines otherwise: (i) entities with headquarters and a majority of users resident in the United States will be billed in U.S. dollars and subject to U.S. payment terms and pricing schemes ("U.S. Customers"); (ii) all other entities ("Non-U.S. Customers") will be billed in U.S. Dollars, Pounds Sterling, Euros or local currency and be subject to either U.S. or non-U.S. payment terms and pricing schemes at the discretion of Puridiom Xpress. If you believe your bill is incorrect, you must contact us in writing within 60 days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit. 8. Non-Payment and Suspension In addition to any other rights granted to Puridiom Xpress herein, Puridiom Xpress reserves the right to suspend or terminate this Agreement and your access to the Service if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to interest of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. You will continue to be charged for User licenses during any period of suspension. If you or Puridiom Xpress initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with the Charges and Payment of Fees section above. You agree that Puridiom Xpress may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees. Puridiom Xpress reserves the right to impose a reconnection fee in the event you are suspended and thereafter request access to the Service. You agree and acknowledge that Puridiom Xpress has no obligation to retain Customer Data and that such Customer Data may be irretrievably deleted if your account is 30 days or more delinquent. 9. Cancelling your service 9.1 The 30 Day Acceptance and Satisfaction Period During the first 30 days of Service, if you are not completely satisfied with the Puridiom Xpress service, you may cancel at any time. To cancel your service, you must send written notification by letter, email or fax, as specified in Section 20 - Notice, to Puridiom Xpress and complete a follow-up Exit Interview to be conducted by Puridiom Xpress staff. The Exit Interview will review any issues and Puridiom Xpress's attempts to cure said issues. To qualify for a refund during the first 30 days, you must have completed: 1(one) online 2-hour group implementation session The 8-Step Puridiom Xpress Training and Implementation Program Administrative configuration Setup of Customer Accounts Setup of Contacts Creation of Service Tickets Setup of QuickBooks integration, if applicable Complete the Exit Interview with Puridiom Xpress Staff Your written request of intent to terminate service must be received in our offices within 30 days from the provisioning of your personalized database. The date of provisioning is determined based on the date of the email sent to you indicating that your account has been setup and is ready for you to login. The refund request has to be made by the same person who purchased the product and whose credit card was used. Puridiom Xpress will refund up to the full amount paid, upon verification of the completion of the implementation requirements above, at the discretion of Puridiom Xpress. You are required to submit a written and signed letter affirming that you: Have destroyed ALL the printed and electronic materials, in whole or in part, deleted any and all quotes or ideas derived from the product from any other publication, form, method, system or filed document you may have. This includes all login credentials for every user that has made use of the product. Have not given, sold, rented or lent any copies or any part of the information in any shape or form to third parties. This includes affirming that you or your designated users have not provided any personal login credentials to any other parties. Have no other claims after we issue a refund. Refunds are processed manually and may take up to 3 weeks for funds to be credited. Refunds are paid as a credit to the credit card account on file. Only one refund per Customer will be issued. If you violate any terms and conditions of this agreement, your right to a refund is forfeited. Puridiom Xpress Corporation will not be responsible for nor refund any incidental costs which you may have incurred during the 30 Day Acceptance and Satisfaction period, including but not limited to time spent to train and educate users, setup or prepare the system for use. 9.2 Cancelling your Service after 30 days You may cancel your service in writing at any time, as specified in Section 20 - Notice and complete a follow-up Exit Interview to be conducted by Puridiom Xpress staff. The Exit Interview will review any issues and Puridiom Xpress's attempts to cure said issues. Your termination date will be established as 30 days upon our receipt of your notification. After once we process your cancellation request, you will receive your last invoice covering the final month in which the termination date occurs (Termination Month). Your service will continue for the entire Termination Month, and you will be billed for that month in full. Monthly fees will not be refunded or pro-rated under these terms and conditions. There is a five-day Grace Period that Puridiom Xpress may extend at its discretion to customers who have already paid their current month's invoice. To qualify, your account must be current, you must request the early termination in your cancellation notice, and your notice must be received by Puridiom Xpress before the 5th day of the month in which you cancel. If these three conditions are met, your Termination Date will be set - and your service will be terminated -- on the last day of the month in which we receive your notice. If your cancellation notice is received after 12:01 AM (US Eastern Time) on the 6th day of the month, the standard cancellation terms apply. You are required to submit a written and signed letter affirming that you: Have destroyed ALL the printed and electronic materials, in whole or in part, deleted any and all quotes or ideas derived from the product from any other publication, form, method, system or filed document you may have. This includes all login credentials for every user that has made use of the product. Have not given, sold, rented or lent any copies or any part of the information in any shape or form to third parties. This includes affirming that you or your designated users have not provided any personal login credentials to any other parties. 10. Termination for Cause Any breach of your payment obligations or unauthorized use of Puridiom Xpress Technology or Service will be deemed a material breach of this Agreement. Puridiom Xpress, in its sole discretion, may terminate your password, account or use of the Service if you breach or otherwise fail to comply with this Agreement. You agree and acknowledge that Puridiom Xpress has no obligation to retain the Customer Data, and may delete such Customer Data, if you have materially breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30 days of notice of such breach. 11. Representations & Warranties Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Puridiom Xpress represents and warrants that it will provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the Service will perform substantially in accordance with the online Puridiom Xpress help documentation under normal use and circumstances. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Service and that your billing information is correct. 12. Mutual Indemnification You shall indemnify and hold Puridiom Xpress, its licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that use of the Customer Data infringes the rights of, or has caused harm to, a third party; (ii) a claim, which if true, would constitute a violation by you of your representations and warranties; or (iii) a claim arising from the breach by you or your Users of this Agreement, provided in any such case that Puridiom Xpress (a) gives written notice of the claim promptly to you; (b) gives you sole control of the defense and settlement of the claim (provided that you may not settle or defend any claim unless you unconditionally release Puridiom Xpress of all liability and such settlement does not affect Puridiom Xpress's business or Service); (c) provides to you all available information and assistance; and (d) has not compromised or settled such claim. Puridiom Xpress shall indemnify and hold you and your parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that the Service directly infringes a copyright, a U.S. patent issued as of the Effective Date, or a trademark of a third party; (ii) a claim, which if true, would constitute a violation by Puridiom Xpress of its representations or warranties; or (iii) a claim arising from breach of this Agreement by Puridiom Xpress; provided that you (a) promptly give written notice of the claim to Puridiom Xpress; b) give Puridiom Xpress sole control of the defense and settlement of the claim (provided that Puridiom Xpress may not settle or defend any claim unless it unconditionally releases you of all liability); (c) provide to Puridiom Xpress all available information and assistance; and (d) have not compromised or settled such claim. Puridiom Xpress shall have no indemnification obligation, and you shall indemnify Puridiom Xpress pursuant to this Agreement, for claims arising from any infringement arising from the combination of the Service with any of your products, services, hardware or business processes. 13. Disclaimer of Warranties PURIDIOM AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. PURIDIOM AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY PURIDIOM AND ITS LICENSORS. 14. Internet Delays PURIDIOM'S SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. PURIDIOM IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. 15. Limitation of Liability IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 16. Additional Rights Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you. 17. Export Control Laws Each party shall comply with all United States and foreign export control laws or regulations applicable to its performance under this Agreement. 18. Modification to Terms Puridiom Xpress reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes. 19. Assignment; Change in Control Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior express written consent of the other party. Notwithstanding the foregoing either party may assign this Agreement together with all rights and obligations hereunder, without consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets not involving a direct competitor of the other party. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect and shall entitle the non-assigning party to terminate this Agreement for cause. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns. 20. Notice Puridiom Xpress may give notice by means of a general notice on the Service by electronic mail to your e-mail address on record in Puridiom Xpress's account information, or by written communication sent by first class mail or by pre-paid post to your address on record in Puridiom Xpress's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to Puridiom Xpress (such notice shall be deemed given when received by Puridiom Xpress) at any time by any of the following: letter sent by confirmed facsimile to Puridiom Xpress at the following fax number:+1-717-691-5690; letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Puridiom Xpress at the following addresses (whichever is appropriate): Puridiom Xpress, 2 Kacey Court, Mechanicsburg, PA, 17055-9229, USA, in either case, addressed to the attention of: Chief Financial Officer. You may give notice to Puridiom Xpress by e-mail to support@puridiomx.com. Cancellations and requests for refund by phone will not be accepted. 21. Governing Law and Venue This Agreement shall be governed by Pennsylvania law and controlling United States federal law, without regard to the choice or conflicts of law provisions of any jurisdiction. The state and federal courts located in Cumberland County, Pennsylvania shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to this Agreement. Each party hereby consents to the jurisdiction of such courts and waives any right it may otherwise have to challenge the appropriateness of such forums, whether on the basis of the doctrine of forum non conveniens or otherwise. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to this Agreement. No text or information set forth on any other purchase order, preprinted form or document (other than an Order Form, if applicable) shall add to or vary the terms and conditions of this Agreement. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and Puridiom Xpress as a result of this agreement or use of the Service. The failure of Puridiom Xpress to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Puridiom Xpress in writing. This Agreement, together with any applicable Order Form, comprises the entire agreement between you and Puridiom Xpress and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein. 22. Definitions As used in this Agreement and in any Order Forms now or hereafter associated herewith: "Agreement" means these online terms of use, any Order Forms, whether written or submitted online via the web site, and any materials available on Puridiom Xpress website specifically incorporated by reference herein, as such materials, including the terms of this Agreement, may be updated by Puridiom Xpress from time to time in its sole discretion; "Content" means the audio and visual information, documents, software, products and services contained or made available to you in the course of using the Service; "Customer Data" means any data, information or material provided or submitted by you to the Service in the course of using the Service; "Effective Date" means the earlier of either the date this Agreement is accepted by selecting the "I Accept" option presented on the screen after this Agreement is displayed or the date you begin using the Service; "Initial Term" means the initial period during which you are obligated to pay for the Service equal to the billing frequency selected by you during the subscription process (e.g., if the billing frequency is quarterly, the Initial Term is the first quarter); "Intellectual Property Rights" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world; "System Administrator(s)" means those Users designated by you who are authorized to purchase licenses online using the web site or by executing written Order Forms and to create User accounts and otherwise administer your use of the Service; "Order Form(s)" means the form evidencing the initial subscription for the Service and any subsequent order forms submitted online or in written form, specifying, among other things, the number of licenses and other services contracted for, the applicable fees, the billing period, and other charges as agreed to between the parties, each such Order Form